Happy customers: consulting

Lyall is best in class. When you work with Lyall, you’re working with an expert who meets you were you’re at (as an organization). Lyall brought Design Thinking methods to one of our large corporate projects. We used Design Thinking to build a project culture of collaboration and to think about things from a fresh perspective… and it worked! Almost a year later, we’re still using the concepts Lyall equipped us with. In fact, I would say that without Lyall and his ability to command a room in a gentle, humorous and engaging way, we would have had much more resistance to change.

Susana Slavnik

Strategic Planning, Corporate Initiatives

The City of Calgary

As a person who likes change, my biggest blind spot is forgetting to tell people we’re changing! Lyall helps me communicate with my audiences’ needs top of mind. I value his fearless feedback, his relationship focus and his creativity. When I work with Lyall, I feel like I can see around the corners when I’m passing slow traffic!

Chris Foster

Director, IT


I’ve collaborated with Lyall on some large, complex, and difficult projects. Lyall’s approach to change, along with his clear thought process, brings pragmatic calm to the storm. He expects a great deal of himself and his clients, which raises the bar, and the spirits of those around him.

Simon Orrell

Agile Coach


We engaged Bench Solutions to assist us with the HR needs for our young, growing company. We have been consistently impressed by Lyall’s depth of knowledge and thoughtful solutions. Lyall has brought numerous fresh, creative ideas to our HR program redesign efforts. He’s high energy and engaging which really fit well with our young workforce.

Frances Weeks


Iridium Risk Services

I work in IT. We have a tendency to think in very straight lines. Lyall is very, very good at helping us think in curves.

David Owen

Enterprise Architect

happy customers: training happy customers: speaking